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COVID-19 Fosters Self-service Innovation

2020-12-05


KMY adopted new self-service technologies in China to help to fight the virus.

New self-service takeout pick-up lockers. Customers can pick up their orders from the designating smart lockers, avoiding face-to-face contact with the delivery man.

New health care kiosk that can detect if passengers have symptoms of a viral illness.The kiosk can check a passenger's temperature, heart rate and respiratory rate, and can work at airports, hotels, railway stations, etc. The kiosk alerts a staff member to provide additional assessments and management when needed.